Description
✅ IPPBX System: A Smart Telephony Solution for Modern Businesses
An IPPBX system is an advanced telephony platform that uses internet-based protocols (VoIP) to manage and route calls. It replaces traditional PBX hardware with a digital solution, enabling businesses to handle large volumes of calls with automation, intelligence, and flexibility.
📌 Key Features & Benefits
1. Multi-Level IVR (Interactive Voice Response)
What it is: A menu system that guides callers through options (e.g., “Press 1 for Sales, 2 for Support…”).
Benefits:
Professional and automated call handling
Reduces wait time and routes customers to the right department
Available 24×7, improving customer satisfaction
2. Voicemail
What it is: Callers can leave messages when agents are unavailable; messages are sent to your email.
Benefits:
Never miss important calls
Easily accessible and trackable
Improves communication even outside business hours
3. Call Recording
What it is: Automatically records incoming and outgoing calls.
Benefits:
Useful for training and quality monitoring
Helps resolve disputes with recorded proof
Compliance and audit readiness
4. Voice Broadcasting
What it is: Sends pre-recorded voice messages to thousands of contacts simultaneously.
Benefits:
Perfect for announcements, promotions, alerts
Saves time and reaches a large audience quickly
Ideal for political campaigns, schools, businesses
5. Auto Dialer
What it is: Automatically dials numbers from a list and connects answered calls to agents or IVR.
Benefits:
Increases agent productivity
Reduces idle time
Works well for telemarketing, reminders, and feedback collection
6. Predictive Dialer
What it is: Smart dialer that calls multiple numbers and predicts when agents will be free to take the next call.
Benefits:
Maximizes call efficiency
Eliminates wait times between calls
Boosts outbound call center performance
IP PBX Inbound or Outbound Call Centre Solution
IPPBX & Dialer Software Setup – Costs & Requirements
Provided by Us:
1. IPPBX (4/2 FXO/FXS, 1 SIP/PRI Line) – 30CC Cost: ₹28,500 + 18% GST
2. Online Setup, Installation & Support Cost: ₹15,000
—–
# Required from Client Side:
1. Server Computer – Windows 10 or 11
2. IP Phone – ₹3,300 per unit
3. VoLTE FCT (Single Port) – ₹4,000 per unit
4. VoLTE FCT (4 Port) – ₹14,000 per unit
5. Network Switch – 16/32 port
6. LAN-Connected Client PCs
7. Static IP (Optional)
—–
Terms & Conditions:
– Installation service and support will be provided online. We do not offer physical on-site visits.
– 100% advance payment** is required before setup.
– Extra updates and customizations beyond the initial setup will be **charged separately.
– 1-year service support is included. After 1 year, *AMC (Annual Maintenance Contract) will be charged at ₹15,000 per year.
