Call Centre Solution

Boostabrain Technologies gives best quality call centre machine and IVR machine for your business. Call Centre Solution improve customer experience with a remote-ready & feature-rich GSM Call Centre solution. Set it up in a few steps & scale at will with zero infrastructural costs.

What is call center machine?

call centre device helps businesses efficiently manage remote sales and support conversations. This helps agents stay productive and have better customer context with helpful automations & insightful call analytics. With this solution, you can reduce ticket resolution time, improve CX scores and grow revenue with key features including drag & drop call flow builders, auto-responders to repetitive queries, and Caller ID management for better sales call pick-up rates.

Why do you need call centre solution?
A call center software helps manage customer conversations effectively. This extends to gathering key decision making insights for businesses to leverage on. Learn how Exotel helps grow your business, with customised solutions for key industries – BFSI, Ecommerce & 3PL, ITeS & BPO, Education & more.

Basic Features of call centre machine:

1. Multi-level IVR: Give your customers a seamless experience every time they call you. Personalize, customize, sound professional with our IVR Machine & IVR solutions.
2. Auto Dialer: Our auto dialer software helps streamline your calling process. It removes the need for manual dialling, allowing agents to get more done in less time.
3. Predictive Dialer: You can make automated IVR calls to track marketing ROI, collect customer feedback, confirm COD orders, etc.
4. Voice Broadcasting: Automated voice call sending is called voice broadcasting. This features also called ivr Voice Blast.
5. Call Recording: Call recording is very important for developing your Inbound and Outbound calls. in our call centre device and call centre machine has best call recording facility.

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