Description
✅ IPPBX System: A Smart Telephony Solution for Modern Businesses
An IPPBX system is an advanced telephony platform that uses internet-based protocols (VoIP) to manage and route calls. It replaces traditional PBX hardware with a digital solution, enabling businesses to handle large volumes of calls with automation, intelligence, and flexibility.
📌 Key Features & Benefits
1. Multi-Level IVR (Interactive Voice Response)
What it is: A menu system that guides callers through options (e.g., “Press 1 for Sales, 2 for Support…”).
Benefits:
Professional and automated call handling
Reduces wait time and routes customers to the right department
Available 24×7, improving customer satisfaction
2. Voicemail
What it is: Callers can leave messages when agents are unavailable; messages are sent to your email.
Benefits:
Never miss important calls
Easily accessible and trackable
Improves communication even outside business hours
3. Call Recording
What it is: Automatically records incoming and outgoing calls.
Benefits:
Useful for training and quality monitoring
Helps resolve disputes with recorded proof
Compliance and audit readiness
IP PBX Inbound or Outbound Call Centre Solution
IPPBX & Dialer Software Setup – Costs & Requirements
Provided by Us:
1. IPPBX (4/2 FXO/FXS, 1 SIP/PRI Line) – 30CC Cost: ₹28,500 + 18% GST
2. Online Setup, Installation & Support Cost: ₹15,000
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# Required from Client Side:
2. IP Phone – ₹3,300 per unit
5. Network Switch – 16/32 port
6. LAN-Connected Client PCs
7. Static IP (Optional)
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Terms & Conditions:
– Installation service and support will be provided online. We do not offer physical on-site visits.
– 100% advance payment** is required before setup.
– Extra updates and customizations beyond the initial setup will be **charged separately.
– 1-year service support is included. After 1 year, *AMC (Annual Maintenance Contract) will be charged at ₹15,000 per year.
